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News & Publications

For media-related inquiries, please contact Rae-Lynn Barden, Communications and Marketing Director,

Press Coverage

  • February 15, 2019

    Funding secured for new women's shelter in downtown Spokane


    SPOKANE, Wash. - Women fleeing abusive relationships, struggling with addiction or mental illness have found safety for 20 years inside Hope House -- a shelter operated by Volunteers of America.

  • May 4, 2019

    Bursting at the seams: Crosswalk Teen shelter plans move to new facility, secures $1 million in first round of funding

    The Spokesman-Review

    Inside Crosswalk Teen Shelter – Spokane’s oldest emergency youth shelter – there’s a common area on the first floor no bigger than a school lunch room.

    It’s a space of all trades, jack of none: eat, learn, make friends, play and even sleep. Flanked by rows of hideaway beds that look like large white wardrobes, when the sun goes down, so too do the metal furniture handles near the top, revealing 18 hideaway beds.

    “We’re just bursting at the seams,” said Fawn Schott, president and CEO of Volunteers of America, which runs the shelter. “We have no more space.”

  • June 29, 2019

    Spokane to lose 100 shelter beds for women, children and families in July

    The Spokesman-Review

    The city had $30 million to spend on homeless and housing programs. Catholic Charities, Open Doors and Volunteers of America’s Crosswalk teen shelter were three of 24 programs that received less funding than they had previously. Twenty-one other programs received the same level of funding or more for homeless services.

  • May 1, 2015

    Agencies collaborate to build housing for chronically homeless

    The Fig Tree

    With federal and state tax credit project support for Housing First for chronically homeless people, Catholic Charities of Spokane and Volunteers of America of the Inland Northwest are collaborating to build two neighboring 50-unit permanent supportive housing facilities on the 200 block of East Second Ave. in Spokane...

  • April 12, 2015

    Housing First approach puts stable shelter at top of the list

    The Spokesman-Review

    Spokane is about to undergo a major expansion of Housing First projects. Catholic Charities will break ground on another 50-unit housing project this spring – right next door to a similar project by Volunteers of America. And those are just the first of several projects... “Our goal is by 2019 we will have a unit for every chronically homeless person in Spokane.”...

  • March 11, 2015

    Spokane conference addresses difficult topic of suicide

    The Spokesman-Reveiw

    Jenny Shea, center, a volunteer at Volunteers of America, listens to a panel discussion about preventing suicide among young people Tuesday at Gonzaga University. Shea works with older teens in the foster care system. The daylong conference included discussions about effective programs, multistate coordination and counseling techniques...

Stories of Hope

  • March 15, 2015

    Billy uses skateboards to fight homelessness

    A lot of the force behind Crosswalk is volunteer-driven. Many of those volunteers are actually kids who used to go to Crosswalk too. One of those kids grew up to be a man who tries to be as involved in helping out the community as much as possible...

  • June 5, 2014

    Josie proves them wrong: I won't be "just another homeless former-foster kid"

    Former foster youth, Josie, was blindsided by suddenly becoming homeless during her first year of college. Most kids her age would have given up under the pressure. But not Josie: she got a job, and then another, and another...

  • May 16, 2014

    Victoria shatters stereotypes by crunching data

    Victoria built a career crunching data at luxury hotels all over the world and using it to ways to improve their success. Now she is using her expertise to help Volunteers of America. “There is a story to tell behind the data,” she says. “And to be able to translate it to show the success of...


Our staff includes a variety of expert professionals who can speak to many social services issues. We are happy to help you find and quickly connect with the best source(s) for your story. Please contact our Communications Department.


  • March 1, 2015

    Working Wonders Newsletter (Spring 2015)

    Spring 2015

    This Mother’s Day, with your help, nearly 150 low-income elderly and disabled women come out of their small apartments to be whisked away to a wonderful celebration at the downtown Spokane Doubletree—our 17th annual I Remember Mama Mother’s Day luncheon.

  • December 1, 2014

    Working Wonders Newsletter (Winter 2014)

    Winter 2014

    Once a week for most of the year, nine white-haired elves lean over workbenches at Rockwood Lane retirement community, carving and crafting beautiful new toys for children in need.

  • October 1, 2014

    Working Wonders Newsletter (Fall 2014)

    Fall 2014

    2014 Annual Report: The difference your dollars make,16th Annual Hope House Celebrity Fashion Show, and other news.